(4.5 / 5)1371+ Ratings

Ultrafino Reviews

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Overall Rating

4.5
2 Reviews
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About Ultrafino

Ultrafino is a company that specializes in handmade and handwoven hats. They offer a wide selection of quality straw hats and other fine hats. Their products include Montecristi Panama hats, straw hats, wool hats, bomber hats, and leather caps. They also provide Premium Hat Care Services for their Panama hats. This service includes Premium Cleaning & Stain Removal, Premium Reblocking, Premium Straw Conditioning/Remoisturizing, Grossgrain Hatband & Leather Sweatband Replacement, Hat Resizing, Premium Cracked Straw or wool Repair, Premium Lining, and Premium Water Repellent. They also offer Premium Patch Adhesive Crown Repair Inserts for Panama Straw Hats. This is the easiest and most affordable way to protect your prized hat. If you have owned a straw hat for long enough, you've probably discovered that over time the crown of the hat can begin to crack. Ultrafino's repair inserts are designed to address this issue.

Ultrafino Pros & Cons

Pros of Ultrafino.com:

  • High-Quality Products: Ultrafino.com is known for its high-quality, finely hand-woven hats made from toquilla palms, with a focus on ultra-fine weaves and craftsmanship.
  • Excellent Customer Service: The company strives to provide ultra-fine customer service, aligning with its name and core values of trust, integrity, quality, and social responsibility.
  • Variety of Hats: They offer a wide selection of hats including Panama hats, straw hats, wool hats, bomber hats, and leather caps.
  • Competitive Pricing: Ultrafino.com is praised for its competitive pricing while maintaining high-quality products.
  • Customer Reviews: Customers have given Ultrafino a 4.9 out of 5-star rating based on 2173 reviews, indicating a high level of customer satisfaction.

Cons of Ultrafino.com:

  • Customer Service Issues: Some customers have expressed dissatisfaction with the customer service and return policy.
  • Return Policy Limitations: The return policy is limited to a 30-day return period, which may not be sufficient for all customers.

Overall: Ultrafino.com is highly regarded for its high-quality products and excellent craftsmanship, but some customers have experienced issues with customer service and the return policy.

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Ultrafino Customer Reviews (2)

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Monique Wilford
Monique Wilford
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Feb 13, 2023
Leslie Gove
Leslie Gove
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Feb 12, 2023

Ultrafino Customer’s Q&A

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Ultrafino Features and Benefits

Ultrafino.com is known for its high-quality products and excellent customer service. The hats are finely hand-woven out of toquilla palms, with a hat considered to be of Ultrafino grade containing at least 600 weaves per square inch and taking about 6 months to make.

The company aligns everything it does to its name, Ultrafino, which means ultra-fine in Spanish. It strives to provide ultra-fine customer service while providing ultra-fine quality hats.

The core values of Ultrafino are trust, integrity, quality, and social responsibility. The company believes it is important to know where your money is going and who is benefiting from your purchase.

Ultrafino is passionate about the conservation of the art of weaving, which is unfortunately dying. The company was founded on the idea that every hat has a history, and if you listen closely it will tell you of the hands that carefully crafted it. Ultrafino does not sell hats, it sells works of art with stories and rich history behind them.

Please note that these features and benefits are based on the information available on the Ultrafino website and customer reviews. Individual experiences may vary.

About ultrafino.com Prices and Cost?

Ultrafino is a company that sells a variety of hats. They offer products at different price points. For instance, the Sarajevo Vented hat is priced at $64.50, down from its original price of $129.00. The Hudson hat is on sale for $135.99, reduced from $159.99. The Australian hat is available for $213.34, marked down from $250.99. The Dakota hat is on sale for $125.99, down from $179.00. Lastly, the Bolero hat is priced at $206.99, reduced from $295.00. Please note that these prices are subject to change and may vary depending on the time of purchase. Products on sale or discounted do not qualify for free exchanges. It's also worth noting that customers have given positive reviews about Ultrafino's competitive pricing and quality products. However, some customers have expressed dissatisfaction with the company's customer service and return policy.

About ultrafino.com Payment Method?

Ultrafino.com accepts various payment methods. They accept Paypal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. They also accept Ultrafino Gift Certificates. Please note that this information is based on the most recent data available and may be subject to change.

Ultrafino FAQs

FAQ

How To Open A Ultrafino Account?

To open an account on ultrafino.com, follow these steps:

  1. Visit the Ultrafino website.
  2. Click on the "Account" or "Login" link usually located at the top right corner of the homepage.
  3. Click on the "Create Account" button.
  4. Fill in the required details such as email address, password, and other necessary information.
  5. Click on the "Create" or "Submit" button to complete the account creation process.

After creating an account, users can enjoy a more personalized shopping experience, faster checkout process, and easy access to order history. Remember to keep the login credentials secure for future use.

FAQ

Ultrafino Alternatives

Here are the top 5 alternatives to ultrafino.com:

  1. panamahatsco.com: Discover the timeless style of hand-woven motecristi panama hats and find the perfect fedora, sporting, or woman's fashion hats for yourself or your favorite hat lover.

  2. mycubanstore.com: Offers a variety of fashion and apparel items.

  3. montecristihats.com: Montecristi Custom Hat Works in Santa Fe, New Mexico offers the finest hand-made panama straw and fur felt hats. Exquisite hatbands, buckle sets, and hat accessories are also available.

  4. hatsdirect.com: Shipped daily Australia wide & overseas from a fully stocked store. All major brands. Home of the Federation IV & Akubra Blue Mountains.

  5. levinehat.com: Levine Hat Company is the destination of choice for the top brands in men's hats, with a strong focus on dress hats made of fur felt, wool and panama straw. Fedora hats are a main specialty! Top brands include Dobbs Hats, Bruno Capelo Hats, Stetson Hats, Bailey Hats, Kangol Hats and Selentino Hats.

Please note that these alternatives are ranked by their affinity to ultrafino.com in terms of keyword traffic, audience targeting, and market overlap.

FAQ

Does Ultrafino offer free shipping?

Yes, Ultrafino offers free standard shipping on all domestic orders over $150 excluding tax.
FAQ

How long does it take for Ultrafino orders to arrive?

Standard shipping takes 5-9 business days to arrive, Express shipping is available for domestic orders and takes 1-2 business days to arrive.
FAQ

How long does international shipping take?

International shipping takes 6-10 business days to arrive, but it's not a guarantee and may take up to 20 days.
FAQ

What is the return policy for Ultrafino?

Ultrafino accepts returns for exchange or refund within 30 days of purchase date for items in their original condition with the invoice and original tags. A restocking fee of 20% may apply.
FAQ

Are there any restrictions on returns?

Yes, Ultrafino does not accept returns of merchandise in orders above $500 or over 3 pieces equivalent to $500. Orders over 60 days are also not returnable/refundable.
FAQ

How long does it take Ultrafino to process refunds?

Ultrafino's refunds may take up to 7-10 days to be processed.
FAQ

What is the return policy of Ultrafino?

Ultrafino allows you to return or exchange your item(s) in its original condition with the invoice, original tags within 30 days of your purchase date. Otherwise, a restocking fee of 20% may apply. They will refund 100% of the item purchase price, but shipping fees are not refundable. The buyer is responsible for all shipping and handling costs. In the case of an exchange for a better hat size, shipping for the new item will be free of charge. Please note that they do not accept returns of merchandise in orders above the $500 or over 3 pieces equivalent to $500. Embroidered, custom orders, or Montecristi Collection products are not eligible for returns or exchanges. Orders over the 60 days are not returnable/refundable. Clearance, Promotions or Black Friday sales items are not eligible for an exchange. Return labels can be created upon request, the cost of the return label will be deducted from the refunded amount. Refunds may take up to 7-10 days to be processed. They do not accept international exchanges/returns.

FAQ

What is Ultrafino.com?

Ultrafino.com is an online store that specializes in the sale of handmade and handwoven hats. They offer a wide variety of hats including summer and winter hats, Panama hats, straw hats, wool hats, bomber hats, and leather caps. The Panama hat, which is a finely woven hat made out of toquilla palms on Ecuador’s Pacific coast, is one of their signature products. A hat that is considered to be of Ultrafino grade contains at least 600 weaves per square inch and takes about 6 months to make. The company was started in 2003 and the first hat ever sold was an Ultrafino grade Panama Hat. The name Ultrafino had a certain feeling of excitement, uniqueness, and quality. They wanted all of their products to radiate the same feeling of owning an Ultrafino grade hat. They have expanded to offer a wide selection of quality straw hats and other fine hats. Their physical store is located at 6333 212th St SW Ste C, Lynnwood, WA, 98036. They operate from Monday to Friday from 10:00 to 17:00 and on Saturday from 10:00 to 15:00.

FAQ

About ultrafino.com Popular Products and Services?

Ultrafino is known for its quality products, competitive pricing, and service. They offer a wide selection of straw hats and other fine hats. Their Panama hats are particularly popular, which are finely woven out of toquilla palms on Ecuador’s Pacific coast. The finer the weave, the finer the hat. A hat that is considered to be of Ultrafino grade contains at least 600 weaves per square inch and takes about 6 months to make. They also offer handmade and handwoven summer and winter hats, including the Montecristi Panama hat, wool hats, bomber hats, and leather caps. Their customers have praised their excellent products, prices, and service. However, some customers have expressed dissatisfaction with their customer service and return policy.

FAQ

ultrafino.com Return Policy?

At Ultrafino, you may return or exchange your item(s) in its original condition with the invoice, original tags within 30 days of your purchase date. Otherwise, a restocking fee of 20% may apply. They will refund 100% of the item purchase price. However, shipping fees are not refundable. The buyer is responsible for all shipping and handling costs. In the case of an exchange for a better hat size, shipping for the new item will be free of charge. Please note that they do not accept returns of merchandise in orders above the $500 or over 3 pieces equivalent to $500. Embroidered, custom orders, or Montecristi Collection products are not eligible for returns or exchanges. Orders over the 60 days are not returnable/refundable. Clearance, Promotions or Black Friday sales items are not eligible for an exchange. Return labels can be created upon request, the cost of the return label will be deducted from the refunded amount. Refunds may take up to 7-10 days to be processed.

As for the shipping policy, Ultrafino offers free shipping on all domestic orders placed on their website that are over $150 excluding tax. Shipping options include Free Standard Shipping (5-9 business days), Express Shipping (1-2 business days, only available for domestic orders), and International Shipping (6-10 business days, may take up to 20 days). The buyer is responsible for all international Customs fees, including but not limited to taxes and tariffs. They ship to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. They also ship internationally to Canada, China, Europe, Japan, Korea, UK, and India. Only standard shipping is available for international orders.

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